Responsible Gambling with scrply
scrply believes that playing should remain entertainment, not a burden. We provide a range of self-control tools and practical guidance so every player can enjoy a healthy and controlled playing experience.
Minimum Age: 21. scrply only allows users aged 21 and above to register and play. We take this responsibility seriously and reserve the right to request age verification at any time. Anyone who has not reached this age is strictly prohibited from using our platform.
Six Pillars of Healthy Gambling
scrply builds a playing environment that puts the safety and well-being of every player first.
Playing Time Limits
Set a daily or weekly limit on your playing session time. Once the limit is reached, your account will not allow a new session until the limit period expires. This helps you stay in control without relying on self-discipline alone.
Daily Deposit Limits
You can set a maximum deposit amount for each day, week or month. The limit takes effect immediately once set. Any request to increase the deposit limit will only be processed after a set waiting period.
Self-Exclusion
If you feel you need a break from playing, the self-exclusion option lets you block access to your account temporarily or permanently. Contact the scrply support team via live chat or email — the request will be processed promptly and in full confidence.
Temporary Break Mode
Not ready for full exclusion? Break mode lets you pause your account for 24 hours up to several weeks. This feature gives you space to reassess your playing habits without the pressure of making a long-term decision.
Account History Review
Monitor your complete deposit, withdrawal and gaming activity records at any time. This transparency lets you make an honest assessment of your own playing patterns before the situation becomes difficult to manage.
Dedicated 24/7 Support
The scrply support team is available 24 hours a day, 7 days a week via live chat and email, in Malay and English. If you or someone you know needs help related to gambling, we are here without any judgement.
Signs of Problem Gambling
Many players do not realise a problem begins gradually. Recognising the early signs is the most important first step to getting help in time.
You often think about gambling even while doing other things.
You keep playing even after spending all the money you set aside.
You lie to family or friends about how much you have spent.
You borrow money or sell possessions to keep playing.
You feel restless, irritable or uncomfortable when you cannot play.
You play to "chase" previous losses and end up losing even more.
Playing is starting to affect your work performance, relationships or health.
Play Smarter
Here are some recommended practices to keep gambling as enjoyable entertainment rather than a burden.
- Set a specific playing budget and stick to it — money you can afford to lose.
- Play for entertainment, not as a way to earn income.
- Take regular breaks and step away from the screen for at least every 60 minutes.
- Do not play when you are stressed, feeling low, or under the influence of alcohol.
- Balance your leisure time — do not let gambling become your only leisure activity.
- Understand that every game has a house edge — outcomes are random and no strategy guarantees a win.
- Stop playing when you reach the time or money limit you set, even if you are winning.
How to Use scrply Control Tools
All self-control tools are accessible directly from your account settings. The process is straightforward with no questions asked — your decision is final.
Log In to Your Account
Go to the scrply Login page and sign in using your username and password. Make sure your internet connection is secure.
Open Account Settings
Click on the profile icon and select "Responsible Settings" or contact support directly via our 24/7 live chat.
Choose the Tool You Need
Choose from deposit limits, playing time limits, break mode or self-exclusion. Each option clearly explains its effects.
Confirm & Take Effect
Confirm your choice. Limits take effect immediately. Any changes to loosen a limit require a waiting period for your safety.
Questions About Responsible Gambling
Still Want to Play? Play Responsibly
scrply provides a safe, fair and transparent playing environment for all players aged 21 and above. Start your experience by setting suitable limits from the beginning.